The minimum order quantity is 6 items per color within a SKU, and 12 total pieces on your order. There are some exceptions to this, including certain items that must be ordered in case increments, and YETI items.
Orders typically take 2-4 weeks from order placement to shipment. All items on your order will ship together once completed. Once you place your order, a PK team member can provide you with an estimated ship date for your order. It’s our goal to ship all orders as quickly as possible, and rush requests can be accommodated.
We want you to be completely satisfied with your order from Shop PK. You may cancel your order entirely at any time before we submit the item for production. We will not be able to accept cancellations for any items once they have been decorated with your logo.
If you need to change your order for any reason, contact PK as soon as possible to coordinate the details. Charges may apply to changes in quantities, logos, or shipping.
We encourage you to order samples to experience the quality, trims, fabric, fit, and feel of the items on our site. Contact PK to place a sample order today. Note that sample policies will vary for each item, and certain samples may not be available or may be a final sale.
Check out our Last Call category for incredible deals that let you put your logo on premium brands for less. Last Call items may be past season, overstocks, or just incredible deals that we want to share with you! Last Call Items have limited availability, and we can’t guarantee inventory will be available. Sizes and colors are limited to those displayed on our site. We may modify pricing or remove any item at any time. Prices are marked down from retail, and then you will receive our standard quantity-based discount amount on top of that.
You receive a discount off the retail price of each item, based on the total number of eligible pieces on your order:
Item decoration is $5 per logo, per item, with a maximum of 2 logos added to each item on an order. For embroidered logos larger than 7,000 stitches, a surcharge may apply. There is no setup fee on your order’s first logo. Any additional logos are subject to a $75 setup fee. This setup is a one-time fee - once we have your logo on file, future logo setup fees will be waived.
YETI Drinkware is priced at a 15% discount off retail at all quantities, with a $5 laser engraving charge. YETI Coolers are priced based on your logo and overall order. Please contact PK Craft for a quote.
Other items may be excluded from this pricing structure. Pricing is subject to change without notice.
We accept all major credit cards, which must be entered during checkout. When your order is placed, the credit card is authorized and you may see a hold on these funds in your account. This is not a charge. Your credit card is not charged until the order ships. Please be sure to enter the correct billing address associated with your credit card during checkout.
We also accept Purchase Orders from select organizations with established credit terms. Please contact ParsonsKellogg for more information.
You must have written permission to sell any Patagonia or Yeti gear, decorated or undecorated, directly to consumers. This gear may not be sold in gift shops, at events, etc. Other brands on our site are exempt from these rules.
Your logo can be added to your order right from our website. Upload your logo under My Account > Manage Logo. Then, when adding items to your cart, you will select the logo and logo location. Logos must be formatted as JPG, GIF, TIF, PNG, or BMP files to use this feature.
If you do not want to add your logo online, or are unable to upload the file, please email the logo to firstname.lastname@example.org and reference your order number.
All customers will receive an email containing a photo proof of their logo, free of charge.
A second logo can be added to your items if desired. When applying logos to your garments, please select “Add Another Logo.” A setup fee of $75 will be charged for the second logo in addition to the standard $5 per piece, per logo decoration charge.
All items ordered must be decorated. We cannot sell blank products. All logos intended for placement on Patagonia items are subject to approval by Patagonia. All orders, including sample orders, must be submitted with a PDF logo for approval.
We offer various decoration methods that ensure you’re satisfied with the decoration of your gear.
For most apparel items, hats, and bags, we’ll decorate using embroidery. Embroidery is precise, professional, and long-lasting, making it an attractive decoration method for your logo. We’ll accept any file type for embroidery artwork, but prefer the highest resolution possible. We’ll also accept .DST files appropriately sized for your order. Embroidered logos include up to 15 colors at the same price.
On t-shirts, we’ll apply your logo using either traditional screenprinting, direct-to-garment printing, or heat transfers. All three methods allow your logo to be displayed creatively and in full color. We’ll select the appropriate method for your items based on your artwork. For these methods, we’ll need vector-based artwork (typically saved as .eps, .ai, or .pdf files). Your logo’s colors may be limited based on the decoration method used.
We ship via UPS, and you can select your shipment method at checkout. Keep in mind that the time in transit is after the 2-4 week production time.
We do not accept returns on items that have been customized. Please contact us with any questions.
If you are unable to find an answer on this page, or have a question on your order, please contact the PK team. A sales rep will respond within 1 business day. Our business hours are 9am-5pm EST, Monday through Friday.
Select the Live Chat box in the lower right of any page to chat with an agent. If an agent isn’t available, leave a message and we’ll answer as soon as we can.
Who is PK?
ParsonsKellogg is a top promotional products distributor, providing exclusive access to promotional apparel and accessories from premium brands at prices our competitors can’t match. Read our story here!
Looking for items not on this site?
ParsonsKellogg offers thousands of products from thousands of brands - including both premium apparel as well as day-to-day promotional items like drinkware, pens, tech items, and more. If you’re looking for something that’s not found on our site, please contact our team and we’d be glad to help!